Marco's Pizza Reviews

Marcos.com is a website for Marco's Pizza, which is the nation's fastest-growing pizza brand. They offer a variety of products and services. Their menu includes large 2-topping pizzas, fresh baked subs, and pepperoni magnifico. They also have a limited time offer for Pizzoli. They offer discounts on large specialty pizzas and have deals for two medium 1-topping pizzas with Cheezybread & 2-liter. One of their unique offerings is the pizza bowls, which are crustless pizzas with up to four toppings. They also offer CheezyBread, which is fresh-baked bread strips with their signature three cheeses and garlic sauce. For dessert, they offer Cinnasquares, a fresh-baked, buttery pastry topped with cinnamon and sugar. They provide services for both delivery and carryout, with curbside pickup available at select locations. They also offer franchising opportunities.

Marco's Pizza, operated by Marco's Franchising, LLC, is an American restaurant chain and interstate franchise based in Toledo, Ohio, that specializes in Italian-American cuisine. The first store was opened in Oregon, Ohio, on Starr Avenue. It was founded by Italian immigrant Pasquale "Pat" Giammarco on February 18, 1978. As of September 2023, Marco's has opened over 1000 stores in The United States and Puerto Rico, as well as in the Bahamas and India. In recent years, Marco's has been expanding rapidly, with its 1000th store opening in Kissimmee, Florida, on Oct. 21, 2020. Marco's Pizza credits its franchisees as well as its dough, three-cheese blend, and pizza sauce for its strong growth. Unlike most major pizza chains, Marco's dough is made from scratch everyday, and their cheese is never frozen. In 2016, Marco's Pizza was ranked at #10 on the Pizza Today list of the Top 100 Pizza Companies in the United States. The company was also named one of Marketing Quarterly ' s Top 25 Pizza Chains and named by Franchising World as number eight on the magazine's list of "Fast and Serious Growth Franchises". Store locations offer online ordering and payment. Born in Sulmona, Italy, Pasquale "Pat" Giammarco is the founder of Marco's Pizza. Giammarco moved to the United States from the Abruzzo region of Italy when he was nine years old and grew up in Dearborn, Michigan, where he worked in his family's pizzeria. He and his father made the sauce recipe that is used in Marco's Pizza locations. In 2002, restaurant industry expert Jack Butorac was asked to analyze three restaurant concepts as potential growth opportunities, including Marco's Pizza. He traveled through Ohio and stopped at five Marco's Pizza stores in different cities along his route. He found different exteriors and inconsistent branding, but pizza that was the same at each location. "It was delicious," he told the New York Times in a 2014 interview. A veteran of large franchise operations, he saw the possibilities in this regional brand. "What [Giammarco] didn't have was how to brand it and differentiate it from other brands out there," Butorac told Pizza Marketplace in an interview. Butorac began working as a consultant with Giammarco and soon began negotiations to purchase the franchising rights to Marco's Pizza..

As of 2023, Marco's Pizza operates more than 1,200 stores in 34 states. They closed out 2023 by opening nearly 80 new stores. The brand has also identified 4,000 potential locations in the U.S. for future expansion.

Marcos.com has received mixed reviews from customers. On Sitejabber, Marcos.com has a rating of 2.13 stars from 8 reviews, indicating that most customers are generally dissatisfied with their purchases. On PissedConsumer, some customers praised the good pizza and good food, but there were complaints about the customer service and manager attitude. On Complaints Board, Marco's is highly recommended, but there were concerns about poor customer service. The company has a 0% Resolve Complaints rating on this platform. However, Marco's earns a 91% level of Trustworthiness on Complaints Board. Please note that these reviews are subjective and experiences may vary.

Marcos.com accepts credit/debit card information and gift card information as payment methods. When you place an order, you need to provide your payment information, postal code, and billing address. This information is necessary to process your payment. If you have a gift card, you can check its balance and use it for payment. If you need further assistance with an existing gift card, you can call their customer service. Please note that all transactions are secure and in compliance with their privacy policy.

The privacy policy of Marcos.com describes the information practices of Marco’s Franchising, LLC and its related entities. They collect information from various sources including information that you directly provide via the Sites, electronic mail, and/or social media, information automatically collected from all users of their Sites through cookies or other similar methods, and information obtained from other third-party sources. Some of the information they collect is personally-identifiable information that either identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. This includes Contact information, Account information, Payment information, Order information, and Applicant Information. They also use cookies and clear GIFs. This Privacy Policy applies to this website located at www.marcos.com and any other online and mobile websites, blogs, social media pages, and mobile applications operated by Marco’s on behalf of itself and its franchisees. Marco’s reserves the right to change this Privacy Policy and the Sites at any time. If they make any material changes to this Privacy Policy, they will post a notice at www.marcos.com along with a link to the updated Privacy Policy.

You can contact Marcos.com customer service in several ways. For general inquiries, you can reach out to the Corporate Headquarters at 5252 Monroe St, Toledo, OH 43623, USA. If you need assistance regarding an existing gift card, please have your card number ready and call 1-833-960-0228. Alternatively, you can contact your local Marco’s Pizza location for more specific information. If you have a question that wasn’t answered in their FAQ, they encourage you to reach out for additional assistance. For franchise-related inquiries, you can reach them at sliceofsupport@marcos.com or call 419-885-7000. Please note that these details might have changed, so it's always a good idea to check their official website for the most up-to-date information.