(4.0 / 5)1624+ Ratings

Marco's Pizza Reviews

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Overall Rating

4.0
5 Reviews
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About Marco's Pizza

Marcos.com is a website that offers a variety of pizza products. They have a menu that includes large 2-topping pizzas, fresh baked subs, and pepperoni magnifico. They also offer a limited time product called Pizzoli, which is available in four delicious varieties. In addition to their food products, they also provide services such as online ordering for delivery or carry-out, and curbside pickup at select locations. They pride themselves on their authentic Italian quality pizza, with dough made fresh every day and sauce from the original Giammarco recipe. They are also known as the fastest growing and 5th largest pizza brand in America. However, there is another website with a similar name, marconet.com, which offers different services such as office printers, managed services, and phone systems. Please make sure to visit the correct website for your needs.

Marco's Pizza Pros & Cons

Pros:

  • Good Pizza Quality: Many customers praise the taste and freshness of the pizzas.
  • Convenient Ordering: The online ordering system is generally easy to use, allowing for customization and payment options.
  • Fresh Ingredients: Dough is made fresh daily, and the sauce is from the original Giammarco recipe.

Cons:

  • Customer Service Issues: Many customers have reported poor customer service, including rude staff and unhelpful managers.
  • Inconsistent Quality: Some customers have experienced inconsistent pizza quality, with issues like burnt or undercooked pizzas.
  • Website Issues: The new online ordering website has been criticized for being difficult to use and lacking functionality.
  • Delivery and Order Management Problems: There have been reports of long wait times, incorrect orders, and poor delivery service.

Marco's Pizza Coupon & Discount Codes

Save 10% on Your Marco’s Pizza Order with Coupon code

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Large 2 Topping Pizza & CheezyBread for $15.99

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2 large, 1-topping pizzas, CheezyBread, and a 2 Liter Pepsi product for $23.99

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Marco's Pizza Customer Reviews (5)

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Sandra Møller
Sandra Møller
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Feb 8, 2023
Kai Rocha
Kai Rocha
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Feb 8, 2023
Mary Street
Mary Street
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Feb 7, 2023
Paul Brandt
Paul Brandt
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Feb 5, 2023
Lily Hobbs
Lily Hobbs
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Feb 5, 2023

Marco's Pizza Customer’s Q&A

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Marco's Pizza Features and Benefits

The key features and benefits of Marco's Order Management System (MOMS) include:

  • Fully Integrated System: Supports payment processing, point-of-sale (POS) system, conversational ordering, labor scheduling, inventory management, and a cloud-based reporting dashboard with centralized data management capabilities.
  • Device-Agnostic: Reduces the need for middleware and provides a huge savings to franchisees by being a device-agnostic system.
  • Enhanced Customer Experience: Improves the customer experience through integrated conversational ordering and other advanced features.
  • Operational Efficiency: Simplifies operations for franchisees and store team members by providing a streamlined and efficient management system.
  • Future-Ready: Enables Marco's to respond to rapid digital change by allowing the integration of new technology features as they become available, such as ordering from virtual assistants and using remote kiosks.
  • Centralized Data Management: Provides real-time reporting and data management capabilities, allowing for better decision-making and operational control.

These features and benefits are designed to enhance both the customer experience and the operational efficiency of Marco's Pizza franchisees.

Marco's Pizza Pricing

Marco's Pizza pricing varies by location and size of the pizza. Here are some general price ranges for different pizza sizes and types:

  • Small (10″): $10.99 - $13.99
  • Medium (12″): $13.99 - $16.99
  • Large (14″): $16.99 - $19.99
  • X-Large (16″): $18.99 - $20.99

For specific menu items and prices, refer to the Marco's Pizza Menu With Prices on fastfoodmenuprices.com.

Note: Prices may be higher in California and can vary depending on the store location.

About marcos.com Payment Method?

Marcos.com accepts credit/debit card information and gift card information as payment methods. When you place an order, you need to provide your payment information, postal code, and billing address. This information is necessary to process your payment. If you have a gift card, you can check its balance and use it for payment. If you need further assistance with an existing gift card, you can call their customer service. Please note that all transactions are secure and in compliance with their privacy policy.

Marco's Pizza FAQs

FAQ

Marco's Pizza Alternatives

The top 10 alternatives to Marco's Pizza, based on the provided sources, are not directly listed. However, the competitors of Marco's Pizza in the pizza industry can be identified from the sources:

  1. Jet's Pizza - Known for its square Detroit-style pizzas.
  2. Papa Murphy's - Famous for its take-and-bake format and gluten-free crusts.
  3. MOD Pizza - Praised for its extra thin crust and customizable options.
  4. Pizza Hut - Preferred for its hearty pies and variety of toppings.
  5. Godfather’s Pizza - Recognized for its unique flavor and special sauce mix.
  6. Sbarro - Known for its New York-style pizza and personal cheese pizzas.
  7. Romeo’s Pizza - Marco's Pizza's biggest rival, founded in 2001 in Ohio.
  8. Brick And Fire Pizza - Marco's Pizza's #2 rival, founded in 2008 in Florida.
  9. Blaze Pizza - A fast-growing chain known for its customizable pizzas.
  10. Little Caesars - A popular chain for affordable pizzas.

These competitors offer a range of unique features and flavors that cater to different consumer preferences.

FAQ

About marcos.com Popular Products and Services?

Marcos.com is a website for Marco's Pizza, which is the nation's fastest-growing pizza brand. They offer a variety of products and services. Their menu includes large 2-topping pizzas, fresh baked subs, and pepperoni magnifico. They also have a limited time offer for Pizzoli. They offer discounts on large specialty pizzas and have deals for two medium 1-topping pizzas with Cheezybread & 2-liter. One of their unique offerings is the pizza bowls, which are crustless pizzas with up to four toppings. They also offer CheezyBread, which is fresh-baked bread strips with their signature three cheeses and garlic sauce. For dessert, they offer Cinnasquares, a fresh-baked, buttery pastry topped with cinnamon and sugar. They provide services for both delivery and carryout, with curbside pickup available at select locations. They also offer franchising opportunities.

FAQ

What is the history of Marco's Pizza?

Marco's Pizza, operated by Marco's Franchising, LLC, is an American restaurant chain and interstate franchise based in Toledo, Ohio, that specializes in Italian-American cuisine. The first store was opened in Oregon, Ohio, on Starr Avenue. It was founded by Italian immigrant Pasquale "Pat" Giammarco on February 18, 1978. As of September 2023, Marco's has opened over 1000 stores in The United States and Puerto Rico, as well as in the Bahamas and India. In recent years, Marco's has been expanding rapidly, with its 1000th store opening in Kissimmee, Florida, on Oct. 21, 2020. Marco's Pizza credits its franchisees as well as its dough, three-cheese blend, and pizza sauce for its strong growth. Unlike most major pizza chains, Marco's dough is made from scratch everyday, and their cheese is never frozen. In 2016, Marco's Pizza was ranked at #10 on the Pizza Today list of the Top 100 Pizza Companies in the United States. The company was also named one of Marketing Quarterly ' s Top 25 Pizza Chains and named by Franchising World as number eight on the magazine's list of "Fast and Serious Growth Franchises". Store locations offer online ordering and payment. Born in Sulmona, Italy, Pasquale "Pat" Giammarco is the founder of Marco's Pizza. Giammarco moved to the United States from the Abruzzo region of Italy when he was nine years old and grew up in Dearborn, Michigan, where he worked in his family's pizzeria. He and his father made the sauce recipe that is used in Marco's Pizza locations. In 2002, restaurant industry expert Jack Butorac was asked to analyze three restaurant concepts as potential growth opportunities, including Marco's Pizza. He traveled through Ohio and stopped at five Marco's Pizza stores in different cities along his route. He found different exteriors and inconsistent branding, but pizza that was the same at each location. "It was delicious," he told the New York Times in a 2014 interview. A veteran of large franchise operations, he saw the possibilities in this regional brand. "What [Giammarco] didn't have was how to brand it and differentiate it from other brands out there," Butorac told Pizza Marketplace in an interview. Butorac began working as a consultant with Giammarco and soon began negotiations to purchase the franchising rights to Marco's Pizza..

FAQ

What are some customer reviews for Marcos.com products and services?

Marcos.com has received mixed reviews from customers. On Sitejabber, Marcos.com has a rating of 2.13 stars from 8 reviews, indicating that most customers are generally dissatisfied with their purchases. On PissedConsumer, some customers praised the good pizza and good food, but there were complaints about the customer service and manager attitude. On Complaints Board, Marco's is highly recommended, but there were concerns about poor customer service. The company has a 0% Resolve Complaints rating on this platform. However, Marco's earns a 91% level of Trustworthiness on Complaints Board. Please note that these reviews are subjective and experiences may vary.

FAQ

What is the privacy policy of Marcos.com?

The privacy policy of Marcos.com describes the information practices of Marco’s Franchising, LLC and its related entities. They collect information from various sources including information that you directly provide via the Sites, electronic mail, and/or social media, information automatically collected from all users of their Sites through cookies or other similar methods, and information obtained from other third-party sources. Some of the information they collect is personally-identifiable information that either identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. This includes Contact information, Account information, Payment information, Order information, and Applicant Information. They also use cookies and clear GIFs. This Privacy Policy applies to this website located at www.marcos.com and any other online and mobile websites, blogs, social media pages, and mobile applications operated by Marco’s on behalf of itself and its franchisees. Marco’s reserves the right to change this Privacy Policy and the Sites at any time. If they make any material changes to this Privacy Policy, they will post a notice at www.marcos.com along with a link to the updated Privacy Policy.

FAQ

How do I contact Marcos.com customer service?

You can contact Marcos.com customer service in several ways. For general inquiries, you can reach out to the Corporate Headquarters at 5252 Monroe St, Toledo, OH 43623, USA. If you need assistance regarding an existing gift card, please have your card number ready and call 1-833-960-0228. Alternatively, you can contact your local Marco’s Pizza location for more specific information. If you have a question that wasn’t answered in their FAQ, they encourage you to reach out for additional assistance. For franchise-related inquiries, you can reach them at sliceofsupport@marcos.com or call 419-885-7000. Please note that these details might have changed, so it's always a good idea to check their official website for the most up-to-date information.

FAQ

How many locations does Marco's Pizza have?

As of 2023, Marco's Pizza operates more than 1,200 stores in 34 states. They closed out 2023 by opening nearly 80 new stores. The brand has also identified 4,000 potential locations in the U.S. for future expansion.

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